Excellent Video on Reward and Recognition

This is an excellent video from Amanda Gore on the importance of recognition. I fully agree with this and wanted to share it Enjoy!

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Persistence

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Of all the things I look for in my staff, persistence is top of the list. It doesn’t matter how good you are at what you do, how smart you, or talented, if you give up at the first sign … Continue reading

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Timely Communication

This weeks guest post is from Neeraj Kamboj on giving customer feedback. Neeraj is an Indian IT professional currently working in Denmark. Customers really don’t like to hear bad news, actually, none of us does. Bad news is no fun at … Continue reading

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Inspire Their Hearts, Not Their Minds

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When we look to inspire people, it is their hearts that we must capture, not the minds. It is their passions that we must ignite, not their thoughts. When we look to inspire people, we look to give them the … Continue reading

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Generosity

Someone mentioned to me today how funny it is when there is a collection for a birthday, and you see what people donate.  More often than they see the low paid secretaries are donating $10 or $20 and managers, who … Continue reading

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Work Smarter not Harder

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There is a limit to how hard we can work, there is only 24 hours per day and we cannot create time. If we want to achieve more, which is often necessary as we push our goals and ambitions higher … Continue reading

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Great Video on Emotional Intelligence

Have a look at this great video on emotional intelligence

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Formal v Informal Authority

People often ask me whats the difference between formal and informal authority and which do I feel is more important. Whenever someone is promoted to a Leadership position, there usually a formal level of authority which comes with the role. … Continue reading

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Rapport

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My articles on “Worst Boss Ever” and Best Boss Ever” have lead to lots of interesting discussions and raised a lot of good points. One of my colleagues, Eric, who worked with me for my “Worst Boss”, experienced him differently … Continue reading

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The impact of Bad Bosses

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It amazing the impact that bad bosses have on people and their morale. I have just written two posts, one on the worst boss I ever had, and one on the best boss I ever had. Interestingly, I got 10 … Continue reading

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